Important information regarding the coronavirus:
The Brent Gateway head office and community-based hubs are currently closed, but we are still taking calls and picking up emails so you can reach us if you need.
If you require support with shopping or medication at this time, please see the list of contact information for Brent-based mutual aid networks below.
You do not require a referral to access this support, simply contact the organisation in your area:
Brent Gateway Partnership to Support Services
The Gateway to Support Services Hub delivers social care services and statutory advocacy for Brent residents.
Our aim is for people who need additional social care support to lead full and active lives where they are supported to be independent as far as they can be. We also want people to have to choice and control over the support they receive.
The Hub provides a single point of access to three main services:
Carers' Support Services
Social Isolation Prevention Services
We deliver safe, high quality, non-discriminatory support services that match the diverse needs of carers in Brent.
Support for carers:
- We deliver carer-specific information and advice services around on both health and social care
- We provide carers’ assessments
- We facilitate carers’ support groups, including those based around specific conditions for example Dementia
- We facilitate and direct carers towards training programmes to support them in their caring role
- We offer additional services around time-banking, finding legal support, particularly on carers’ rights employment / workplace
Support for young carers:
- We facilitate young carer activities, trips, and events during term time and school holidays
- We create opportunities to come together and network
- We provide advocacy support and champion young carers’ rights
- We carry out Early Help Assessments (EHAs)
We provide a variety of statutory advocacy services for Brent residents.
How can advocacy help you?
Advocacy can help you understand your rights and the choices you have.
It can help assist you to speak up about the care you receive.
Our Independent Advocacy Services include:
- We deliver Independent Care Act Advocacy to help people understand the choices they have about the care they receive under the Care Act (2014). Our dedicated team of advocates can help you to express your wishes and feelings, and support you with your choices. They are there to make sure your voice is heard on decisions that are made about you, provide support with care planning, care reviews, making complaints, challenging the local authority and safeguarding.
- We provide Independent Mental Health Act Advocacy support for people within in-patient mental health settings. Our advocates are there to make sure supported individuals can play an active part in determining their own care and treatment. They are also there as safeguards for patients who are subject to the Mental Health Act (1983).
- We deliver Independent Mental Capacity Act Advocacy for people who have been deprived of their liberty under the Deprivation of Liberties Safeguarding (DoLS) Code of Practice as mandated by the Mental Capacity Act (2005).
We are dedicated to overcoming social isolation in Brent and its causes.
We aim to support individuals aged 18 and over who are at risk of being or suffering from social isolation, a lack of social contact and limited community involvement.
We offer a variety of activities, initiatives and services to bring people out of social isolation:
- Volunteering and work opportunities
- Training and educational opportunities
- Mentoring, buddying and befriending
- Social activities
- Health promotion e.g. exercise classes, healthy eating classes, cooking and gardening
- Arts and cultural activities e.g. computer classes
Who we are:
The Gateway to Support Services Hub is an innovative service delivering preventative social care services and statutory advocacy support to the residents of Brent. The Hub’s services are provided by the Brent Gateway Partnership, which is made up of three north west London organisations with expertise in non-clinical health and social care.
Where to find us:
We work from easy to access hubs based in the community.
You can find us at:
- Wembley Library, Brent Civic Centre, Engineers Way, Wembley HA9 0FJ – On Mondays between 10 AM – 1 PM and 2 PM – 5 PM.
- Willesden Library, 95 High Rd, Willesden, London, NW10 2SF – On Tuesdays between 10 AM – 1 PM and 2 PM – 5 PM.
- Kilburn Library, 42 Salusbury Road, Kilburn NW6 6NN – On Wednesdays between 10 AM – 1 PM and 2 PM – 5 PM.
- Harlesden Library, 49A Craven Park Rd, Harlesden, London, NW10 8SE – On Thursdays between 10 AM – 1 PM and 2 PM – 5 PM.